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Privacy Policy

Clear privacy terms for how Zigndoc handles your account and contract data.

This page explains the information Zigndoc collects, how it is used to run digital contract workflows, and what records may be stored when documents are sent, viewed, signed, or downloaded.

Effective date: March 15, 2026Back to home

Information we collect

We collect the account details you provide when creating a workspace, such as your name, email address, and billing-related plan information.

When you send or sign a contract, Zigndoc also stores contract metadata, signer names, signature assets, timestamps, and audit trail details like IP address and user agent where applicable.

How we use information

We use your information to provide the signing workflow, secure contract access, maintain audit records, and communicate about contract activity such as reminders or completed signatures.

We may also use aggregated product usage data to improve reliability, security, and product decisions, but we do not sell your personal information.

Document and signature records

Signed PDFs, original uploads, and related certificate or audit data are stored so you can retrieve completed documents and verify the signing history of a contract.

You are responsible for uploading documents you are authorized to manage and for complying with any legal or business retention requirements that apply to your work.

Sharing and service providers

We may rely on trusted infrastructure, email delivery, analytics, and payment providers to operate Zigndoc. Those providers only receive the data necessary to perform their services on our behalf.

We may also disclose information when required to comply with law, protect users, investigate abuse, or enforce our terms and security policies.

Data retention and security

We use reasonable administrative and technical safeguards to protect account and contract data, but no system can guarantee absolute security.

We retain information for as long as needed to provide the service, maintain required records, resolve disputes, and meet legal or operational obligations.

Your choices

You can review and update account details from your workspace settings and control what contracts, recipients, and reminders you send through the product.

If you have privacy questions or requests related to your Zigndoc data, contact us before uploading sensitive information you do not want processed through the service.

Questions

Need help before sending documents through Zigndoc?

Review the policy before onboarding your team, then head back to the landing page or open your workspace to continue.